Overall Satisfaction with TOPdesk
We use topdesk for SLA and IT ticketing system. Also our complete inventory, both IT and facility is stored in Topdesk
IT management, facility management, servicedesk, self service, FAQ,
- Servicedesk ticketing
- ITIL based
- IT calls
- Change management
- Reservation system
- User management
- Administration tasks
- More self service
- Beltter overview over whats happening in IT
- ROI because of better workload overview
TOPdesk is an all in one product
TOPdesk Feature Ratings
Using TOPdesk
5 - Topdesk is easy to use and work with, everybody with basic IT skills can use it.
- Ticketing system
- Reservations
- change management
- knowledge system