Totango rocks
Overall Satisfaction with Totango
Totango is used by our customer success group. it is extremely useful for us because it represents all the important parameters that our customers use like the revenue, number of users, the kind of applications, etc. I really feel this is the best tool that have ever used in customer success.
- One snapshot of information.
- One tool to compare all customers.
- Best user experience.
- Saves lot of time.
- Mobile app is missing.
- No much granular details in usage.
- No trouble shooting tips.
The best thing about Totango is the automated emails with all the relevant and latest information been sent to customers. This helps in ease of lot of manual activity.
- More automation.
User friendly interface.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes