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Positively Reviewed
May 27, 2019

Positively Reviewed

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are currently using TriNet company-wide for payroll, benefits and vacation tracking.
The biggest problem it addresses is the fact that we do not have an internal HR department. Our partners at TriNet have been very helpful in keeping us up to date on new developments and also areas that we were not aware of prior to implementing TriNet.
  • Lets you respond quickly to emails.
  • Keep in touch until an inquiry is resolved.
  • Reach out periodically to ask if we have questions/concerns.
  • Implementing our new PTO policy took around three months, as there were some miscommunications.
TriNet has been very responsive to our team as a whole, whenever we have questions that we need quick and accurate answers for. Our Partners have gone out of their way, numerous times, to understand our business and get a better understanding of where they can add value within our company.
Usability continues to get better as the reporting tool continues to be more efficient and user-friendly.
  • Payroll accuracy has improved, as there is review by our Partners and they have caught a few incorrect items.
  • Time spent on preparing payroll has decreased.
TriNet has quite a bit more functionality, albeit at a greater cost. For those companies moving from small to medium in size, TriNet is likely the better solution. For those that are very small, Gusto may be the better solution. Both should be evaluated side by side for each given situation.
TriNet is less appropriate for very small companies, as it can be quite expensive if you do not need some of the services provided.

TriNet Feature Ratings

7.6
Employee demographic data
7
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
8.6
Pay calculation
9
Benefit plan administration
9
Direct deposit files
7
Salary revision and increment management
9
Reimbursement management
9
8.7
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
9
8.6
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.5
Performance plans
7
Performance improvement plans
8
Review status tracking
7
Review reminders
8
7.5
Candidate search
7
Candidate development
8
7.5
New hire portal
8
Manager tracking tools
7
7.8
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
8
8.2
Job Requisition Management
9
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8