Better than a trusted partner
May 29, 2021
Better than a trusted partner
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is being used across our entire organization (18 employees and 3 locations). TriNet is an all-in-one solution that addresses payroll, HR and compliance, and benefits administration.
- Human Resources Support. TriNet is available at anytime to answer HR related questions. There is even legal support for more complicated matters, included in your fees.
- Compliance. I have worksite employees in three locations and two different states. TriNet helps me to remain complaint with labor laws with minimal effort.
- Payroll and related reports. When COVID-19 hit, TriNet was on top of developing easy to use reporting features which made applying for the PPP and EIDL funds very easy. Having this level of support during such a trying time was a blessing.
- There is currently no place on the dashboard to see your leave plans or to easily move an employee from one leave plan to another.
- Response time was an issue in the past but with the deployment of Connect360 those issues are a concern of the past, now we can get immediate attention to our concerns.
- TriNet allowed me to offer benefits to my staff, this has increased the desirability of my open positions in a very competitive market.
- TriNet has helped me immensely with HR related issues ranging from compliance to employee discipline and performance improvement.
The support was immediate and thorough. It was almost as if TriNet was not experiencing the same struggles as its clients, at least it never showed that they were, they never missed a beat. The support, the confidence, the reliability were all really important factors in my business sustaining the first months of the pandemic.