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Small Financial Services Company's Experience with TriNet After 1 Year
October 05, 2021

Small Financial Services Company's Experience with TriNet After 1 Year

Ann Marie Novar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is being used by our complete organization.
  • Payroll.
  • Human Resources input.
  • Department of Labor state-specific standards.
  • Less hold time on the 1-800 help line.
  • Quicker response time overall.
TriNet offers a very robust platform and it's appealing that each employee has access to their own TriNet platform. TriNet has reps that are very knowledgeable with state-specific dept. of labor standards/requirements. The reps I have dealt with, for the most part, over the course of the last year have been very service-oriented and responsive.
TriNet has a robust platform as well as provides each employee with their own dashboard. The system is very user-friendly. It is well suited for mid-size companies who have employees who want to take advantage of all the benefits offered by TriNet.
  • Reduced time spent on administrative tasks.
  • Stayed within HR compliance.
  • Made payroll more efficient and improve accuracy.
  • Easier for employees to update direct deposit information, request duplicate W-2, print previous pay stubs, etc.
TriNet helped support with questions regarding processing of several employee lay-offs [during the COVID-19 pandemic].

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet is superior and has more robust features and platform.
TriNet is well suited for companies that aren't too small. It's better suited for mid-size companies and employees who want to take advantage of the insurance benefits offered by TriNet. We are a small company and no one has taken advantage of the benefits since there was no need.

TriNet Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.5
Pay calculation
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
10
Manager tracking tools
8
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated