TrustRadius for Vendors - Everything You Need and More!
March 30, 2022
TrustRadius for Vendors - Everything You Need and More!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Premium Product Profile
- Review Sourcing Campaigns
- Custom Questions
Overall Satisfaction with TrustRadius for Vendors
TrustRadius for Vendors has been an excellent partner for us to understand our customers, how we can improve, and see what customers continue to appreciate when it comes to the software. TrustRadius for Vendors has worked with us to develop more content. Additionally, they are regularly updating their processes and platform, which is great to see, especially as we continue to grow.
- Cohesive partnership
- Research
- Flexibility
- In my opinion, the UI can be confusing. It is hard to find certain things.
- The organization of reviews could be better.
- It has impacted our customer stories.
- Specific product-related questions are answered.
We love that we are able to utilize the custom questions. It has made a large impact on understanding how customers use the product and it allows us to drill down on things that are important to our customers. We love that we can highlight and pick out important quotes from customers. That also really makes a difference when it comes to educating our customers.
We do use a competitor, but for a different use case. TrustRadius for Vendors has so many benefits, unlike many of its competitors, so we see a strong value-added for our business.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
Yes
Did implementation of TrustRadius for Vendors go as expected?
I wasn't involved with the implementation phase
Would you buy TrustRadius for Vendors again?
Yes