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Easy to use vendor portal and great team
March 10, 2023

Easy to use vendor portal and great team

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Premium Product Profile
  • Review Sourcing Campaigns
  • Custom Questions
  • Quote Finder Chrome Extension
  • TrustQuotes API

Overall Satisfaction with TrustRadius for Vendors

TrustRadius for Vendors has helped us generate more leads and reviews. We are able to effortlessly do review-generating campaigns multiple times a year.
  • It is great having a designated account manager that meets with me as often as needed and is always there to answer any questions that arise.
  • We appreciate the flexibility in using the award badges, review widgets, and quotes across our website.
  • I wish there were a way for vendors to set up all of their tags and categories without having to go through the account manager to do so.
  • TrustRadius for Vendors has allowed us to organically get more customer feedback in reviews and quotes.
  • It also allows our sales team to pull quotes wherever they are in the sales cycle that they otherwise may not have had access to.
I don't feel it differs too much from the other main review site we utilize. There are a lot of similar features and not many differences that I have come across; both are good.
I have never had to deal with support, but both my AE and account manager are responsive and helpful whenever needed.

Do you think TrustRadius for Vendors delivers good value for the price?

Yes

Are you happy with TrustRadius for Vendors's feature set?

Yes

Did TrustRadius for Vendors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TrustRadius for Vendors go as expected?

I wasn't involved with the implementation phase

Would you buy TrustRadius for Vendors again?

Yes

As a software company, we use the TrustRadius vendor portal to generate reviews and quotes. Our sales and marketing teams then use these quotes, reviews, award badges, etc., to provide authentic feedback when promoting the product. It works for everything we use it for. We don't get many leads from the partnership, but I imagine that would be different if we also utilized the intent data.