Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
It is our HRIS, used across our whole organization. We use it for employee management, payroll, HR administration, recruiting, onboarding, surveys, LMs, and more. This helps us with employee data retention, reporting and metrics, and the employee life cycle.
- Perceptions: Can build and use survey tool for any use.
- Payroll: Easy to use and do on-cycle and off-cycle payments.
- Onboarding: Clear and detailed, rolls over into core.
- Recruiting: Moving documents and applications from module to core, metric reporting.
- Organization Structures: Only allows one type of structure, a secondary supervisor option would be helpful.
- Ability to manage most HR functions with one platform.
- Time savings
We are continuously comparing UKG against other systems. UKG offers a lot but we are unsure if it is matching our exact needs. We have not decided to switch our HRIS because it would currently be more work to move systems than to reconfigure this one to our needs.
We needed a workaround for the multiple supervisor problem and UKG helped us configure our ORG Level 4 to give a second supervisor access to their employee's profile, pay, and performance. It does cascade supervisors like the original function but it is better than nothing. UKG spent a lot of time helping us find this solution and really meet our needs in this way.