UltiPro - Are you ready for the Ultimate Experience?
Updated October 14, 2016
UltiPro - Are you ready for the Ultimate Experience?
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
Our company moved from various instances of payroll to a fully consolidated and transparent global "hire to retire" employee lifecycle system. UltiPro allows us to create efficiencies, proactively audit and manage risk, aggregate our reporting and automate processes. UltiPro's Human Capital Management (HCM) solution spans our 40+ acquired companies representing diverse industries and states with unique compliance requirements.
- Reporting. UltiPro provides over 400 standard reports and Cognos for any customized reporting needs. The reporting tool is robust and simple to use.
- Training. UltiPro provides free training and free "refresher" training courses to all their clients either in-person or online.
- User Friendly. Our employees think UltiPro is slick and super easy to use regardless if they are on a computer or on their mobile phone. Our admins can process payroll with a few clicks of a button. Super simple!
- Networking. UltiPro employees are not just an extension of your team, but also like family. They are always happy like those people at Disney. I always joke that they drink the kool-aid and they share it with me also. They make technology fun.
- Implementation. By far, UltiPro had the best implementation team that I have ever worked with. The key word is team. They provided us with enough knowledge and resources for implementation so that we could not fail.
- Direct Deposit. It would be nice if they could separate direct deposit accounts for payroll and expense reimbursement. Ex. If 50% of pay goes to checking and 50% to savings. Then 50% of expense reimbursement also goes to checking and 50% to savings.
- Support Ticket System. While I appreciate the email communication, I wish there was either a link in UltiPro to open a ticket or check status OR wish that there was a link in my email that directs me back to the ticket system.
- Benefit enrollment. Open Enrollment was a tad difficult to configure, but easy for employees to navigate. More importantly, I wish the OE messaging could carry over from year to year.