UltiPro: A comprehensive & easy to use HRIS. Save time & money!
August 23, 2019

UltiPro: A comprehensive & easy to use HRIS. Save time & money!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We utilize UltiPro for payroll processing, time management, time clock entry, onboarding, benefits enrollment & management, in-depth reporting, and recruiting. The entire organization utilizes time management. It has been leveraged to create efficiencies in all these processes.

Pros

  • Payroll Processing: The process is overall easy and intuitive.
  • Benefits Processing/Open Enrollment/Management: This is one of my favorite parts. The open enrollment option literally has saved me days and weeks of time and is so much more efficient.
  • Onboarding: We've created efficiencies utilizing this process and have enhanced our onboarding process.

Cons

  • The business intelligence feature is powerful and detailed. Sometimes I struggle with putting a more detailed report together. I'd like to see some of the options.
  • Make it easier to pull on to create reports. Others that are more experienced in this feature are more efficient in creating reports.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
I believe we have achieved these outcomes by using UltiPro. The efficiencies we've gained utilizing the various functions have saved us a lot of time and money.
When we evaluated ADP versus UltiPro years ago, UltiPro had more features and a more positive review of the payroll processing side of things.
Once in a while, we have issues utilizing UltiPro with Internet Explorer and need to use a different browser. Not sure if it's an UltiPro thing or an IE thing.
UltiPro's support team usually is very responsive and helpful. Once in a while something takes a little longer, especially during the busy times.
We have had a couple of issues over time with our vendor file feeds, and one employee in particular at UltiPro is amazing with these and fixed them so quickly!
I'm not sure you could justify the cost and time setting up UltiPro for a very small business, but I'd suggest that for 50 or more employees, the cost and time involved is well worth the efficiencies and tools available to manage your HR information.

UKG Pro Feature Ratings

9.7
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.8
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.3
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.8
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10

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