Review of Verint platform for healthcare professionals
March 30, 2023
Review of Verint platform for healthcare professionals
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Telligent Community
Overall Satisfaction with Verint Community
In our organization, we use Verint Community as a private online network of forums for our healthcare members to engage, share best practices and connect with fellow peers facing similar challenges in our industry. We currently have over 150 groups with over 10,000 members and growing. We use groups to support industry topics, chapter leadership and special interest groups.
- Flexible UI
- Ability to customize and brand
- Discussion forums
- Gallery - needs folder functionality or another option for document storage and management.
- Hot fixes/patches instead of having to wait for bi-annual releases
- Discussion
- Gallery
- Customizable permission settings
- Ability to accept most commonly used file types and sizes
- Flexibility of UI
- Increase in ROI by elevating community champions
We selected Verint due to the flexibile UI, the applications included in the licensing fee, ease of launch, price point and access to their support team.
Do you think Verint Community delivers good value for the price?
Yes
Are you happy with Verint Community's feature set?
Yes
Did Verint Community live up to sales and marketing promises?
Yes
Did implementation of Verint Community go as expected?
Yes
Would you buy Verint Community again?
Yes