AuthPoint - The Solver of MFA Woes!
Anonymous | TrustRadius Reviewer
September 30, 2020

AuthPoint - The Solver of MFA Woes!

Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with WatchGuard AuthPoint

Currently using AuthPoint to protect our managed monthly firewall assets, and the reporting servers for them. AuthPoint is a great tool to have implemented due to its ease of use for all types of users and is being used by the whole company. Security is the lynchpin of our organisation and if even one user wasn’t secured with AuthPoint it could be catastrophic for our end users that we support. The end users rely on us to be secure, and expect us to be the same so we set the example high, which also makes it easier to demo and sell.
  • Enterprise level MFA for Office 365.
  • MFA for VPN Connections.
  • MFA for Desktop Logon.
  • MFA for Server Support logon.
  • Hardware token available if cellphone not available.
  • iOS and Android app supports other MFA tokens from other services, reducing the need for multiple apps.
  • AuthPoint unable to work direct with Azure Active Directory.
  • Need to purchase in blocks of 10.
  • Peace of mind.
  • Quicker and easier support in situations where users do not have their device available.
  • Centralised management for faster deployment.
  • Supporting guides and framework to implement MFA for almost any SaaS.
AuthPoint offers an enterprise level service in comparison to the consumer products that are available. With centralised management of users and tokens, you have peace of mind thanks to the control, auditing and visibility of the secure of your systems.
Consumer products treat MFA as a User to Account management issue, where in this day and age having MFA as a secure later that can be managed centrally for each individual means that support and deployment is faster and easier.
Consumer MFA usually requires a separate app for each service - AuthPoint allows you to bundle all MFA systems Into the one app.
Having the cloud app for AuthPoint, with its centralisation in WatchGuard Cloud means that all deployment and support can be done from the one pane of glass. Having it cloud based means that it can be managed from any device easily, while also being secured against intrusions.
Cloud based platform takes the pain away from customers and the resellers needing to manage servers, systems and connections to maintain the cloud infrastructure- this is all handled well by WatchGuard.
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

They offer an easy to use app for iOS and Android, and also a hardware token in the event that a user is not able to use their device. This means that it’s able to be used by any user any time, no excuses.

AuthPoint has obviously had security and ease of use in their business objectives since day 1.
It’s easy in a User environment where VPN’s are used to gain access remotely at a minimum.
Securing Office365 with AuthPoint is fantastic with the AuthPoint back end system to manage it - it makes it easy and painless to make sure efficiency and security go hand in hand.
However if you don’t have a local server in your Azure infrastructure you may not be able to secure Office 365, as it currently only supports Securing a local Active Directory.