AuthPoint Module Review
January 10, 2024

AuthPoint Module Review

Marco Cavuoto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • WatchGuard Network Security
  • WatchGuard AuthPoint
  • WatchGuard Endpoint Security
  • WatchGuard Secure Wi-Fi

Overall Satisfaction with WatchGuard AuthPoint

WatchGuard AuthPoint allows our company and others to manage users and keeping their authentication under control. It is a very intuitive and graphic interface for monitoring authentication. The configuration, where users are "created", and administration of the latter is very simple to use and users seem to understand very easily on how to use it.
  • configuration
  • administation
  • intuiution
  • authentication
  • authorization
  • MFA
  • app protection
  • tokens
  • graphics
  • design
  • animation
  • dark web monitoring
  • password manager
  • integrations
Using MultiFactor Authentication helps organizations keep logins safe and secure. It is also possible to keep away any unauthorized access to important resources. AuthPoint also provides time based One Time Passwords (OTPs) which is very useful and causes less entropy, by which I mean does not need the implementation of more apps. AuthPoint also includes a corporate password manager which auto-fills credentials with browser extensions.
Dark web credential monitoring offers up to three domains per license. This means that up to three domains for each license, WatchGuard AuthPoint checks for credentials in the Dark Web. This is an excellent extra security feature to be absoloutely sure that credentials aren't being leaked in the most obscure places. AuthPoint also disposes of a corporate password manager which, with browser extentions, auto-fills credentials. This is very useful in some cases, for example some companies do not oblige their employees to use a password manager. This can be the cause of password leaks since users tend to write passwords on papaer, on their PC or desktop.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

AuthPoint is well suited and reccomended for big companies that need to monitor authentications. AuthPoint allows companies to manage and ckeck user authentications with hardware tokens and software tokens or directly from the mobile app.
It would be less appropriate for single users because it would be rather pointless as there wouldn't be the necessity of checking a lot of authentications, while in large companies AuthPoint even if there are many users, it is still very simple, clear and understandable.

WatchGuard AuthPoint Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I did not purchase premium support because I can receive excellent support without the need for premium. The answerws feedback is immediate, the answers are clear and straightforward, I also have direct contact with many WatchGuard product specialists and technicians who help me everytime. They are prepared to help users with any difficulty in a matter of minutes.
Anytime there is a problem or technical difficulty with WacthGuard AuthPoint the support team is always ready to help. They let you understand where the problem is and how to solve it in no time. They are very prepared, they know what they are doing and also teach you for future problems.