Best of breed
Overall Satisfaction with WatchGuard Network Security
Used across the organization at multiple sites for all users. Provides firewall and secure access.
- Proxy inspection
- AV scanning
- SSLVPN access
- Botnet detection
- Easier deployment of certificates for SSL traffic inspection
- Cloud management
- Cloud reporting
- Cloud alerting
- Provides protection
Yes. We are a partner.
Good licensing model.
WatchGuard Network Security Feature Ratings
WatchGuard Network Security Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
No - Support that comes with product is excellent. Best in the business.
Yes - Feature requests take time to be addressed. Actual bugs are handled promptly or workarounds provided.
Support when onsite emergency was excellent. Staff are very knowledgeable and escalate as needed.