Item: Webex App
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

App will be used as primer collaboration platform for instant messaging, collaboration, sharing content as customer as well as reselling product for our end customers. It adresses the scope of communication and collaboration to enhance human interaction remotely and to connect people from different locations to get together on a common topic.

Pros and Cons

Questions and Polling
Translation
Working Rooms
Combination of meetings, webinar, events and support previously

light meeting analytics for hosts during and after meeting
pre-recorded videos for events/webinars
noice cancelling hints for remote attendees

Return on Investment

Ease of communication
ROI
Implementation
Privacy

Alternatives Considered

Zoom

Better pricing with more including benefits but unfortunately not as popular as zoom unfortunately

Support Rating

24/7 support

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

good

Other Software Used

Microsoft Teams, Cisco Catalyst 9300 Series Switches, Cisco 900 Series Integrated Services Routers (ISR)

Likelihood to Recommend

It is suited for every kind of enterprises in different verticals, e.g. retail, manufacturing, hospitality, public institutions, school. Independent of the total amount of employees. So even non-profit organisations are part of our end customer range thanks to webex which improves their communication as much so these orgs can focus on their main aim.

Webex App Review from a perspective of a reseller and end customer

Overall Satisfaction with Webex App