Webex Calling
December 06, 2023

Webex Calling

Jaesun Marston | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling has been used for meeting and training sessions. Addresses recording capability and general meetings.
  • Recording
  • Large Meetings
  • Simpler user experience
  • It has fulfilled a requirement for many years
  • Since the adoption of MS teams it hasn't been as cost effective
Cisco Hub, and Navigator room booking
Features and capabilities. interop, security
Teams has been easy to adopt in a enterprise organization.

Do you think Webex Calling delivers good value for the price?

Not sure

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

Great for our learning and training teams to hold sessions and record. Recently moved to Microsoft Teams as the enterprise collaboration tool.

Webex Calling Feature Ratings

Not Rated
Hosted PBX
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Business SMS/External Messaging
Not Rated
Online Fax
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
9
Meeting initiation
7
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10