TrustRadius
WebEx for Day to Day Office Video Needs
https://www.trustradius.com/web-conferencingCisco Webex MeetingsUnspecified8.1864101
Chantal Matthews, MSEd, CHES®, CHWC profile photo
September 19, 2019

WebEx for Day to Day Office Video Needs

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Meetings

We currently use this product to meet one-on-one with students that are distance learners. It's being used campus wide for a variety of reasons, but for one-on-one purposes in my office. We have to find ways to connect with distance learners and help them meet sanction requirements when needed. WebEx helps us meet that goal by providing the platform to see students face to face virtually.
  • Video feed
  • Ease of Use
  • Screen-sharing
  • Audio
  • Technical Assistance when needed - I don't know who to call if technical assistance is needed
  • Clarity
  • University can purchase for entire campus
  • Saves money for travel
  • Saves money for training as the software is user friendly
I would say that I like WebEx much better than Adobe Connect, but not as much as Zoom. Zoom is fairly easier to use and has great features that are a little more student-friendly than Zoom. Adobe Connect on the other hand, is not as user friendly and definitely not as student friendly as WebEx. Against both Zoom and Adobe Connect, WebEx is the best option for professional, everyday work setting.
I don't know exactly how to reach support. The few times I've had issues with WebEx, I figured things out myself or called someone from our technical team to help me navigate my issue. I've only encountered issues with WebEx when there were more than 3 users on a WebEx call.

Do you think Cisco Webex Meetings delivers good value for the price?

Yes

Are you happy with Cisco Webex Meetings's feature set?

Yes

Did Cisco Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Webex Meetings go as expected?

Yes

Would you buy Cisco Webex Meetings again?

Yes

It's well suitable for small meetings or meetings between two people. It's not suitable for live feed or meetings with large groups of people. I would also say that the recording feature is pretty user friendly. You could record a one-person screen of someone teaching a topic and that would work well with WebEx as well.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
8
Low bandwidth requirements
7
Mobile support
7
Desktop sharing
9
Whiteboards
9
Calendar integration
6
Meeting initiation
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
6
Q&A
9
User authentication
9
Participant roles & permissions
9