Webex- Make Your Meetings Count
Overall Satisfaction with Webex Meetings
We currently use Webex [Meetings] on a daily basis. I am partner Customer Success Manager and my duties include demoing the products, driving adoption so clients can get their ROI.
- Audio
- Video
- Feature Enhancements such as Slido
- Background Removal
- Email Templates in the New Events
- Ease of use in Joining
- MSFT is free and easily accessible since 95% of clients already use Outlook
- Competitors like Zoom has free trial for students during pandemic
- Pricing
Company wide, we all love the Webex app, the app that encompasses : messaging, calling and meetings.
Webex has finally caught up to MSFT and Zoom since both platforms currently do not support attendees over 200. They are coming out with more feature releases on a monthly basis.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Webex Meetings Feature Ratings
Cisco Webex Experience
Webex Meetings has been a total game-changer for our organization! It's
user-friendly and the noise suppression rocks. We've seen better
communication, productivity, and collaboration, and now we can take
meetings on the go, no matter where we are. It's made a big difference
in our team dynamics and decision-making. This tool is essential for our
success!
user-friendly and the noise suppression rocks. We've seen better
communication, productivity, and collaboration, and now we can take
meetings on the go, no matter where we are. It's made a big difference
in our team dynamics and decision-making. This tool is essential for our
success!
Webex calling is a game changer, no need to toggle between app, no need to have a physical phone. This product has been improving our collaboration platform since it can be accessible anywhere.
End to end encryption and video mesh ready allows our organization to conduct meetings that are super secure and confidential.
Using Webex Meetings
13 - Sales, Calling Engineers, Customer Success, Renewal Specialists
2 - our engineering team and customer success team supports 98% of Webex issues.
- sales demo
- client demo
- calling demo
- Demos
Evaluating Webex Meetings and Competitors
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Our company is growing so we needed a product that would scale, the user friendly platform was great since our user base does not like cumbersome products. We already have Meraki solution so basically an all Cisco shop and cloud is the future.
Webex Meetings Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Escalation required |
no since basic support has been working fine for my organization, we are only 15.
Last week, they were able to resolve an issue where attendees who couldn't join the meeting unless the host was present. They suggested space team meetings as a workaround.