Easy to Play
November 05, 2021

Easy to Play

Jesse Malagon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Webex Meetings

Because we resell Cisco Webex, we felt it necessary to use this application for our internal video calls. As an organization, we have employees and partners spread out throughout the United States. Webex Meetings has been a vital tool for us over the last few years in communicating with them during COVID. We now use this to in lieu of in person meetings with potential new customers. I can't stress enough how important virtual meetings are to our future success. Having a brand name with Cisco that has a user friendly application has made this transition a lot simpler.
  • Muting.
  • Focus to person or people speaking.
  • Customizing backgrounds.
  • Adding emojis.
  • Different background colors.
  • Just talking about Webex during a Team meeting is valuable.
  • Putting a face with a person helps build the relationship.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?


Did Webex Meetings live up to sales and marketing promises?


Did implementation of Webex Meetings go as expected?


Would you buy Webex Meetings again?


I believe Webex Meetings and/or any virtual meetings are now needed in any workplace environment. A scenario where it may not be needed would be to reconnect during an important transition or possibly to introduce a new team member. For example, all new hires for us are required to come to our corporate office for a few days to meet with their new team members.

Webex Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
Audience polling
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

Evaluating Webex Meetings and Competitors

Webex Meetings comes across as more professional than other applications we have used. This is important to us as we are trying to build our brand and loyalty with our customer base. Also, the MSP's that we work with our all resellers of Cisco products. I think it's important that we show an effort to learn their business and utilize the same hardware/software.

Webex Meetings Reliability

We use Webex Meetings as scheduling meeting invites. Each user has the availability to scheduling these. I'm not sure how deploying over multiple departments changes the scalability.
Yes, I'm still learning this product. I would like to see more of an integration of VoIP solutions into this application. I'm also interested in how artificial intelligence is going to play into all of Cisco's collaboration tools.
I'm still learning the integrations that are currently offered with Webex Meetings. The little bit of time that I've spent on integrating Zoho CRM has been difficult to make changes.