Powerful Presentation Platform.
December 23, 2021
Powerful Presentation Platform.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Meetings
We use Webex Meetings in several scenarios. Many of our team members are currently working remotely, so we use it as a platform to have traditional meetings and bring the team together. We also use it as a training platform to present full training classes to our end-users. In many cases, we use it as a support tool to engage directly with our end-users, who [can] share their screen with us and receive direction or support from our team. This has addressed many issues with traditional support models in that we are able to not only support users remotely but increase the number we are able to support. By cutting travel time from location to location, we are able to do more classes and presentations in a normal 8 hour day.
- Audio and video are very high quality. This is especially important in [a] real-life demonstration or support presentations where visual detail and audible instruction are key.
- The collaboration tools inside the meeting are very easy to use. Being able to change presenters on the fly, whiteboard tools, and advanced screen sharing tools are very helpful when we are working on a problem as a team.
- There is a great deal of control over the meeting inside the meeting itself. Being able to add break-out rooms, mute individual participants, change control permissions, and even access recording options makes this a full featured meeting platform.
- While being able to access the meeting from a web app is incredibly helpful, the implementation is a little lengthy and sometimes a little confusing. Clicking on a meeting link will ask you what you would like to do and walk you through the process; however, I would like to see this automatically determined based on whether or not the desktop app is installed on your computer.
- The chat feature is incredibly powerful. You are able to chat with different groups or individuals in the chat. While this is incredibly powerful, it is not easy to use while in a meeting.
- Having video controls within the application would be a big help. Currently, in order to adjust zoom or pan issues, you must go outside of the meeting to the camera's native app.
- Training engagement is up across the board. We are able to reduce travel to and from locations to 0 while maintaining a high-quality learning environment. We have discovered that most students are learning effectively when they are in a familiar environment, whether it is their home or office.
- Because we are able to share soft copies of documents, we no longer have to include printing costs for materials when figuring a budget for training.
Webex [Meetings] is definitely a top-tier platform. Overall its choice boils down to ease of use and engagement tools from the end user's perspective. While many of the other platforms integrate better with our team or offer easier to use [the] functionality on the administration side, WebEx's ability to allow presenters to offer many options to the participants is [of] incredible value. In the learning environment, the most important thing is the experience of the student. Webex [Meetings] offers more of these opportunities than the other platforms.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes