Great system to use for all types of expenses.
March 16, 2021

Great system to use for all types of expenses.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Audit
  • Travel
  • Invoice Processing
  • Payments

Overall Satisfaction with Webexpenses

It is being used by Players and Match Officials. They claim their weekly mileage and nutrition through Webexpenses.

Pros

  • Their support team is available 24/7 and always has a solution.
  • It is a great way of keeping track of claims coming in.
  • Everything is in one place.
  • The system is very user friendly.

Cons

  • We initially thought we could pay our claimants through Webexpenses, but we can't. We have to import the claims from Webexpenses to our finance system in order to pay them.
  • It would be great if there were a back button on certain things. A lot of the time you get thrown back to the main page and have to start all over again if you are looking into something.
  • It is a much more efficient platform compared to our previous ways of doing things.
  • It has helped manage money as we can see everything in one place.
The system is very user friendly [and] doesn't involve a lot of training. Everything is on the home screen and is very easy to get around. It has lived up to its expectations for us as a company.
I have contacted support on a few different occasions and each time I have gotten a prompt reply and my issues are resolved in minutes. The support team is very helpful, kind and efficient.
We chose Webexpenses as we felt they had everything we were looking for in a system. The support and information we got was all explained and broken down so well through demos, etc. The staff are very helpful, knowledgeable and most importantly will try and [fix] what you need. They are good [at] taking on suggestions for making the system better and will implement changes where needed if possible.
For us as a company it is well suited for what we use it for. We use it for Player and Match Officials expenses. This is a better way as prior to using Webexpenses, everything was done on paper. Now we have everything in one place and can view past and present claims, pull reports (there are many different reports you can pull) and basically manage what we are paying all from one system.

Comments

  • Jasmine Ricketts | TrustRadius Reviewer
    Jasmine Ricketts
    (Vendor Representative) commented 4 years ago
    Hi there, Thank you so much for the fantastic review! 😊 It's great to hear that you're happy with the system and are using it to manage all of your expenses. It sounds like your experiencing a host of benefits since using our software including time savings, increased efficiency and approval workflows. 👏🏻 I am so pleased to hear our sales and support team have met your expectations, helped you with your queries and taken onboard your feedback on the system. Have a great day! Jasmine, from your Webexpenses team.

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