Eliminated paper expenses process
June 10, 2022

Eliminated paper expenses process

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses provides our employees with an online expense system, which replaced our old paper-based format and cuts off a great deal of admin and need for physical storage. It is efficient and easy to use.
  • Categorises expenditure
  • Allows custom reports to be built and exported
  • Easy to use format
  • Unlimited Proxy Users (Can only view so many on drop-down list at a time, which means removing one person so another name replaces it on the list. Drop down list would benefit from a scroll bar)
  • Offline Reports sometimes fail if the file size is too big, which is frustrating as it means having to export multiple smaller files
  • Users struggle with adding receipts sometimes, struggle with knowing what buttons to click or adding it to a claim line they've already created
  • Allows better service to employees as expenses are processed and paid efficiently
  • Improved reporting
  • Improved record-keeping and easier to access historical data
It is easy to use and new starters tend to pick it up quickly.
Employees used to have to complete a written expenses form, and staple all receipts to the back of it. It would then be taken to a manager for signature before being provided to the Accounts department to process for payment. Webexpenses has made the entire process more efficient by allowing expenses to be paper-free and managers are able to sign off expenses online without the need to be in the office. It has saved a lot of time.
Personally, I have to process the expenses once per week, webexpenses allows employees to see the status of their claim so avoids them having to contact (and delay) me when trying to process their claim.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Where there is a need to process and pay out regular Employee expenses