Webexpenses Useful for all.
December 30, 2023

Webexpenses Useful for all.

Derek Brookes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Paper reduction and workflow processes hugely improved—secured function for staff to input expenses and management to approve or decline. The finance team can see the whole process and expenditure. Reporting provides management with a high-level view and the ability to drill down into the details. As the portal is secured and available 24/7 then staff can use this when they have the time to process their expenses.

Pros

  • No more paper process or paper to be stored for HMRC and auditing.
  • Approval process.
  • Improved speed of process expenses.
  • Improved speed to repay expenses to staff.

Cons

  • Expense input could be easier and more friendly.
  • Checking of duplicate expenses.
  • Ability to provide details & attachments to accompany the expenses.
  • Assistance where there are errors.
  • Reduced time required for the expense processes.
  • Reduced resources for expense management.
  • Limited paper processing and paper storage.
  • Improves auditing procedures and review.
The OCR of invoices is not 100% and can change dates or amounts without the end user realizing. This leads to inaccurate data. The error process needs improvement to help the end user. It can take some time to become familiar with claiming expenses. It would be good to have a wizard initially for new users or people who do not use the application regularly. Once competent, then the ability to turn the wizard off.
I am unable to provide any detail to this question as I have not used these products, but I am aware of these products and other applications.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Where staff are spread across geographical areas. A centralized finance team will not dread dealing with the manual process, pieces of paper, and storing the paper. Companies that do not have formal procedures and checks would substantially improve their control. The applications are good for ensuring the correct people are informed and approve the expenses. The application is good for centralized records management.

Webexpenses Feature Ratings

Expense Management
9.0
Employee Expense Reporting
9
Corporate Card Reconciliation
9
Payment Management
8.0
Customizable Approval Policies
8
Financial Document Management
8
Payment Status Tracking
9
Payment Audit Trail
9
Duplicate Bill Detection
5
Advanced OCR
8
Electronic Funds Transfer
9

Comments

  • Amy Gardner | TrustRadius Reviewer
    Amy Gardner
    (Vendor Representative) commented 2 years ago
    Hi there, Thank you for taking the time to leave us a review! It's great to get our customer's feedback. We are happy to hear that you are benefitting from our expense software. If you have any issues or would like any further support , please don't hesitate to contact https://support.webexpenses.com/hc/en-us. Best Wishes, The Webexpenses Team

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