Web PT will keep your practice compliant without more work
March 06, 2023

Web PT will keep your practice compliant without more work

JJ Flentke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Electronic Benefit Verification
  • Online Scheduling
  • Home Exercise Program
  • Billing Software

Overall Satisfaction with WebPT

Web PT is used all day and every day at Boomerang Therapy Works. We use it to schedule patients, and document their care at time of service. We use it to fax our plan of care to the MD, and do all evaluations, progress notes, and daily notes. It is a fabulous scheduling system that allows us to color code types of visits, meetings etc so that it is easy to read for our administrative team.
  • Scheduling system
  • Daily notes are simple and it is nice that some of the documentation carries through
  • Goal setting is concise but allows for descriptives.
  • I would like more options for neurological outcome measures
  • The billing software did not capture billing well for us in the PNW
  • Allowed for 100% compliance on audits
  • Allowed for better outcomes as the progress notes tracted and carried over all of the outcome measurements so the clinician can see what happened at the last progress note
  • Better productivity as the notes are simple with a lot of point and click versus writing everything out.
At our practice we mainly used WebPT for billing and scheduling. There also are a number of reports for us to find patients who had dropped off the schedule and to look up patient lists based on physician to do follow up calls. Both of these allowed us to optimize care plans and have more completion of care plans and thus better overall outcomes.
100% the main reason I loved WebPT. The notes were always complaint with Medicare standards and allowed me not to have to spend time keeping up with all of the changes. We did well with internal and external audits. It is also very helpful that WebPT does not allow a note to be completed unless all of the necessary documentation is completed.
Epic is more time intensive for documentation with more typing and less point and click. It is more challenging to make smart phrases and overall more cumbersome. At this time I have not used the Epic system for scheduling, only documenation.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

I think that the scheduling and documentation system are well done, it is very very nice that WebPT keeps up with all the changing compliance issues/requirements so that the clinician can focus on taking care of the patient. WebPT allows for easy continuity from visit to visit so that the clinician can track what was done previously and then make easy adjustments. I have not used their billing system in a number of years, but when we did it did not work smoothly in the Pacific Northwest.

Using WebPT

7 - Front desk, Director, clinicians
1 - Ability to reach out over email or the phone when there is a glich, which is rare.
  • Compliant Documentation
  • Scheduling
  • Reports to minimize patient drop off
  • Reports to d/c patients
  • More of the reports
  • Patient intakes more complete (would help the report function)
  • Marketing
I sleep better at night knowing that the WebPT is keeping our clinic compliant with documentation.

Using WebPT

It is super simple and takes about 45 min to orient a new clinician to the scheduling and documentation. It is intuitive and I love the fact that you can not close a note until it is complete.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Documentation
  • Scheduling
  • The intake process.
  • Reports
Yes - Works very well, we had a satelite facility and were able to have everyone up and using the system at both our locations. This was important as some people are seen in both locations and thus it is imperative for everyone to be able to see one live schedule.