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Great Product, Universal Business Practices Needed
April 18, 2023

Great Product, Universal Business Practices Needed

Laken Leber | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

To collect images across University Schools and Centers of events, and stock imagery. A problem we previously, and currently still have, was many other departments placing images in various accounts (ie. Flickr, Shutterstock, SmugMug, etc.). This makes it hard to find updated images and extends the time it takes to find these resources. We also found it difficult to search for specific items, which has been solved with Acquia DAM (Widen).
  • Search functionality
  • Organizing images into appropriate buckets
  • Ability to set security on certain images use cases
  • Training
  • User group for our organization
  • Faster image sharing
Have not contacted support
As one who requests and uses images, it is great to see the allowed purpose and restrictions. I do wish I could see other members' downloads or use cases easier when selecting images.

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

Love the platform, at times it can be difficult to find images. Perhaps more items should be required when uploading/tagging images.

Acquia DAM (Widen) Feature Ratings

DAM Features
8.3
Uploading assets
10
Downloading assets
10
Categories
7
Asset storage
9
Asset sharing
9
Asset search
7
Tagging system
7
Content editing
10
Embed codes
9
Metadata
Not Rated
Collections
7
User access
Not Rated
DAM Integrations
Not Rated
DAM API
Not Rated
Workflow automations
Not Rated
Related asset discovery
6
Reporting & Analytics
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

Using Acquia DAM (Widen)

Of course the product is what you put into it. That being said I do find it hard to find some images and wish colleagues would use it more. The uploading process, and deciding on various tags can be tricky.
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Difficult to use
Requires technical support
Slow to learn
Lots to learn
  • Image search is easier but tough to get a good result
  • uploading images