Time Saving Savior!
December 29, 2022

Time Saving Savior!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike for our workflow/communications between our sales and promotions department. Once our sales team sells a promotion or on-air contest, we use wrike to notify all departments about the specific needs to fully execute the program. We also use wrike to communicate with our interns/promotional staff on on-site client activations.

Pros

  • Cuts down on the need for multiple emails
  • Prioritizes tasks for each member of our staff
  • Catalogs all activity from current and past promotional events allowing for simple client recaps

Cons

  • I get a bit lost on the best way to edit an existing wrike request
  • Wrike has allowed me to earn the continued trust of my clients by keeping my timeline on point throughout a promotional execution. With client attrition, on average, being 40% every year, wrike helps reduce that number by keeping everyone on our staff focused on the client needs
Wrike is the best product to hold everyone accountable throughout the process. Outlook/Email lent to more excuses and fingerpointing from our staff.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

The reason our sales team was introduced to wrike was so that we can follow the execution of promotion from start to finish and hold each department accountable for each of their tasks. It has cut down significantly the amount of time needed to plan and execute a campaign.

Where it is less appropriate is when our staff uses wrike to ask a question that could have been answered in email. Those questions tend to get “lost” internally

Wrike Feature Ratings

Project Management
9.4
Task Management
9
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
9
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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