Overall Satisfaction with Wrike
I can into the organization when Wrike was used by ~30 people within the Marketing department and oversaw the growth of the tool over 7 years as it grew to 300 users in 12 different department across every business unit. We utilized it for Project Management for National media campaigns, Work management for Queue based team processing Salesforce tickets, and for M&A Integration management. We have used about ever feature Wrike has to offer at various level and support team who are entry level coming out of excel based workflow, all the wya up to full Agile team doing website engineering via Scrum process. When committed to apply and maintaining Wrike properly, the information sharing and therefore business acceleration is world class.
- Project Managment: Production, Technical, and Service
- Program Management: Cross-organization initiative coordination
- Work Management: Queue based team task intake and routing
- Wrike Analyze is very powerful, could using some ease-of-use improvement
- Wrike Resources: Great for task level allocation, could use a simpler/hire level Project allocation options
- Ability to make more custom user interfaces that could be embedded in places like SharePoint pages.
- We have seem upward of 30% output improvement per person YoY trending for multiple years
- Outcomes and learning from project are significant
- Utilization of created assets increased for creative teams.
When balancing needs of Roadmap Planning, Program Management, Project Management, Work Management, Queue Management, Ticket Management, I think Wrike hits the perfect balance of usability and configurability with the power to scale effectively while maintaining governance, all at a competitive price.
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
Yes
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes