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Managing commissions for a sales organization of a technology company
Updated April 04, 2023

Managing commissions for a sales organization of a technology company

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent is used to manage commissions for the sales organization worldwide. As of March 2023, we have approximately 600 users distributed among seven commission plans: account executive, VP/RVP, presales, industry practices, solutions, sales admin, and channels.
  • Credit and commissions calculation and rule management.
  • Hierarchy management.
  • Indirect credit through named relationships.
  • Calculation of commission amount subject to accelerators after quota achievement reaches a specific attainment percentage.
  • Customization of some interfaces--for example, the default download file format is XLSX. It would be great if I could be able to set it to CSV by default.
  • Analytics: Terminated employees are not included in reports.
  • Automation: It would be great to have a tool that allows us to create a sequence of steps with some parameters that could be run automatically and sequentially. For example, with one click get credit, commission, and bonus result files downloaded in a CSV format.
  • Speed.
  • Agility.
  • Flexibility.
  • Accuracy.

Do you think Xactly Incent delivers good value for the price?

Yes

Are you happy with Xactly Incent's feature set?

Yes

Did Xactly Incent live up to sales and marketing promises?

Yes

Did implementation of Xactly Incent go as expected?

Yes

Would you buy Xactly Incent again?

Yes

Any organization that needs to manage commissions will greatly benefit with Xactly Incent.

Xactly Incent Feature Ratings

Sales ICM
Not Rated
Sales compensation plan creation
Not Rated
Complex sales crediting
Not Rated
Sales compensation process automation
Not Rated
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated
Sales Gamification
Not Rated
Sales rep view
Not Rated
Analytics and Reporting
Not Rated
Personalized dashboards
Not Rated

Using Xactly Incent

600 - Finance
3 - People who successfully complete the Admin Workshop Level 1
  • Sales Commissions calculation and reporting

Evaluating Xactly Incent and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use

Xactly Incent Implementation

The Xactly Incent implementation team made sure all the requirements were well implemented
  • Third-party professional services
Yes
Change management was a small part of the implementation and was well-handled

Xactly Incent Support

The Xactly Incent Technical Support team is very responsive and always does a great job
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Problems left unsolved
Yes

Using Xactly Incent

The engineering team keeps making user interfaces friendlier and easier to use
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • UI
  • Speed of calculations
Yes