Yesware: Best in class for strategic/effective outreach
May 25, 2018

Yesware: Best in class for strategic/effective outreach

Ashlie Mckelvie Garnett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Yesware

My company uses Yesware for mass mail merges, email tracking, templates and email efficiency. We also have been grandfathered into the click to call option that syncs with Salesforce to make calling seamless. We use this in certain regions like the US, UK, and Japan. Overall the tool solves the problem of efficiency and strategic targeting of prospects.
  • Mass Mail Merge - you are able to send scheduled emails to 200 contacts at once, with templates that you saved previously.
  • Click to call - calling functionality that we can just click the number and it connects to the sales reps cell phone which then logs automatically to Salesforce and you can type notes while on the call which also gets saved into the database.
  • Templates - quickly save and organize emails for later use
  • Tracking - being able to see the time, location, and action of your prospects makes outreach much more targeted
  • Templates - more ways to add pictures and videos and not have an error
  • I would also increase the limit of 200 people on the mail merge
  • Touchpoints which is a more sophisticated Mail Merge feature is NOT simple to use and the UEX needs to be dramatically increased
  • Tracking when you cc someone is not accurate. The tool can only track effectively when you send the email to one person only.
  • Positive ROI
  • Increased outreach and connections with prospects
  • Data backed stats on the effectiveness of campaigns, mail merges and templates to replicate best practices
I honestly was lucky enough to use Yesware in my previous position so I am partial because I never looked for alternatives since Yesware is known to be best in class.
If you are looking for a tool to streamline your sales outreach process, then look no further than Yesware. There isn't a one fit all tool solution but this tool checks all the boxes.