Perfect Add on to connect other services!
July 13, 2021

Perfect Add on to connect other services!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

We use Zapier to connect Google Forms to our calendar, create email confirmations and add people to our contact list.
When we take orders, we need to print a form out for our production team, make sure it's in the calendar, and send a confirmation to the customer. Zapier makes this easy and is a great tool to supplement Google Forms.
  • Connects Google Forms to calendar
  • Makes it easy to duplicate Zaps
  • Provides customer service when there are issues.
  • Could be easier to learn how to make zaps especially with calendars
  • Need an easier way to format dates.
  • Kept us more organized - are able to double check orders
  • Improves communication and record keeping
  • Improves customer service as the customer can get a confirmation of what we are making for them.
Zapier fills in for some of the features that are missing from Google Forms. Using them both is the best option for us.

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Are you happy with Zapier's feature set?


Did Zapier live up to sales and marketing promises?


Did implementation of Zapier go as expected?

I wasn't involved with the implementation phase

Would you buy Zapier again?


It's a great supplement to Google form. If you need to add calendar appointments and don't want to do it manually, Google Forms works great. If you have a form that multiple people in your organization need to fill out and you need the information to be emailed and posted somewhere, this makes it easy.

Zapier Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Data security features
Not Rated
Monitoring console
Not Rated

Using Zapier

2 - Customer Service. Production.