We like using Zipwhip
Overall Satisfaction with Zipwhip
We use Zipwhip to communicate with customers. We also use it internally for office closings. It makes it so much easier to contact our employees if there is an incident. Customers like to text in it because it is a quicker way to get support.
- Ease of use
- App and web interfaces
- Enabling your business number
- The interface needs to be updated
- Spell check
- Needs an easier way to send and receive pictures
- Given us another communication platform and communicate quicker.
- Outages equal angry customers.
Enabling the business number is a key feature for us. Also, their pricing is all inclusive which is super helpful and a lot easier when it is not per text pricing model for our kind of business and reselling.