Item: Zoho CRM
Rating: 9
Author: Vuyile Mthethwa

Use Cases and Deployment Scope

Everything is at my fingertips, and for someone like me that has ADHD, it makes it easy for me to manage all my Leads, Contacts, accounts. Makes it a very seamless business and prospect management.

Pros and Cons

It's a great option For Entretrepeurs and certainly, Zoho as a whole is economically friendly, which is most important.
Prospecting management tool.
Customer relationships and maximize team productivity.

A Dark Mode theme would be great; I don't like color scheme/theme for this CRM.

Return on Investment

Accounts make it very seamless business and prospect management, which means you can focus on scaling up the business.
Efficiency provide an ROI for business.

Usability

It's a great option For Entretrepeurs and certainly, Zoho as a whole is economically friendly, which is most important.

Product Configurability

Product's configurability is just right for this type of product.

Zoho CRM is a cloud-based customer relationship management tool. It's excellent for companies and groups that need to collaborate to better support their customers. Zoho CRM is a cheaper alternative to monday.com, especially for small businesses that don't need all the features of monday.com.

Key Insights

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Other Software Used

monday.com, HubSpot CRM, Nimble

Likelihood to Recommend

Scenario 1: The accounting firm doesn't want the inconvenience of a paper-based system, so they go with a cloud-based system like Zoho CRM. When your team is looking for a faster way to organize the weekly call, Zoho CRM is the solution. Scenario 2: Your not tech-savvy or have the ability to use a CRM tool then this is not for you.

Founder/CEO

Software Version

Overall Satisfaction with Zoho CRM