Overall Satisfaction with Zoho Social
I use Zoho social on a daily basis for my own business as well as recommending it as a solution for other companies. I have found the setup and information it provides more valuable than Buffer which was my preferred platform. The ability to see how the brand is performing gives easy to read analytics and the scheduler is probably my favourite feature with the ability to use SmartQ based on your audience.
- SmartQ Scheduling
- Analytics
- Team Collaboration
- Ability to manage more than one brand
- Including the ability to design social media posts within the application would make this a phenomenal program (such as PromoRepublic).
- In the case of a new social media account, SmartQ doesn't always have enough information, would be useful to combine this feature with regular scheduling.
- Price Point, compare to other platforms is a little high.
- Increased brand awareness has improved
- Ability to manage my customers' social media platforms has been streamlined
- Buffer and PromoRepublic
I still use PromoRepublic for content creation and wish that Zoho Social had this feature. Outside of that, I find that Zoho Social ticked the most boxes for both me and my clients.