Zoom is the one for enterprise conferencing
November 19, 2018
Zoom is the one for enterprise conferencing
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
We are using Zoom at eSilicon for the whole company for:
- instant messaging
- audio conferencing
- video conferencing
- screen sharing
Being a global company we need to have a state of the art conferencing system. I have noticed personally how the productivity and collaboration between remote teams has improved by adopting Zoom. The biggest difference from the previous conferencing solution is the quality in audio and screen sharing.
- instant messaging
- audio conferencing
- video conferencing
- screen sharing
Being a global company we need to have a state of the art conferencing system. I have noticed personally how the productivity and collaboration between remote teams has improved by adopting Zoom. The biggest difference from the previous conferencing solution is the quality in audio and screen sharing.
- Audio quality is the best I experienced in many conferencing systems. If nobody is talking it is so quiet that you may think nobody is there.
- Screen sharing speed is almost instant. We got used to say this whenever we were starting screen share: "Please let me know when you see my screen". Now that is no longer needed.
- The ability to select live the speaker and microphone used is tremendous. I can switch during a meeting from headset to large speakers and even walk around the desk if I am not required to speak.
- Instant chat is not quite instant. That is the reason its adoption for us is not high.
- The mobile app(Android) doesn't have all features as the desktop one and has some room for improvement, also the instant chat delay.
- The calendar in the app is not showing all Zoom meetings you have, just the ones you initiated, which is a little frustrating. It could be a great way to minimize the dependency on Outlook calendar.
- Our collaboration with the remote teams and their productivity clearly increased due to the higher quality of Zoom.
- The in-meeting technical issues, like can't hear, can't join etc have greatly diminished which results in less time spent on meetings and more on the actual work.
- Initially we planned to use Zoom for instant chat also, however we are still stuck with Skype for Business(former Lync) due to some issues with Zoom instant chatting.
We recently installed 2 Zoom rooms but I did not use so far.
Audio and video quality together with screen sharing's performance is the best we have seen so far. We previously used Skype, Skype for Business, Webex and Cisco Meeting Place. The in-meeting ability to switch through audio input and output options is a great feature which personally I have not seen in other apps.