Gotta give it a try!!!
October 15, 2019

Gotta give it a try!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We recently offered Zoom as an additional unified communications solution to our end users globally. The challenges our organization faced included engaging with external customers. Our internal (on-prem) solution was not suitable for customers and partners. Therefore, we implemented Zoom and made it available for all end users to purchase single-use licenses. We are very happy with the product and are looking forward to utilizing services offered by Zoom partners.
  • Extremely user-friendly. Launching the application and connecting to a meeting is very easy.
  • Because it is a cloud-based solution, we have not experienced latency or hiccups as of yet.
  • I am not familiar enough with Zoom to offer input on improvement.
  • I do not have visibility into business impact.
We do not use Zoom Rooms as of yet.
We do not use Zoom Phones as of yet.
We are making all platforms available.
So far, it is suitable in a 100 K employee environment.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
Not Rated
Desktop sharing
10
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated