Zoom is awesome!!!

We use Zoom at our organization to keep our team connected, as we are scattered all around the country. Team meetings, all-staff meetings, meetings with our comrades in the movement are all now handed through Zoom. Previously, we had one "gatekeeper" at our organization who would schedule all our virtual meetings and have to be on-hand to provide constant tech support to get each person into a meeting and troubleshoot during the first part of each call - which was inefficient.

Once we fully adopted Zoom for Business and signed up each staffer to have their own license, everyone had the power to schedule and manage their own calls and become connected instantly as needed. Staff capacity was increased when we no longer needed someone to dedicate their time to making sure people were connected. Zoom is practically effortless. We noticed in the first 3 months of use of Zoom that our admin teams' support tickets were reduced by 40% because so many of those tickets had been related to meetings and meeting support. We love Zoom and have never looked back!