Zoom is an easy choice
October 15, 2019

Zoom is an easy choice

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Zoom is used across the university for personal meetings, meeting rooms, and online courses. It addresses every need we have where we can't physically travel to the location or it's cost-prohibitive.

Pros

  • Easy to connect.
  • Reliable - Zoom handles different bandwidths and devices gracefully.
  • Multi-device support - Almost any internet-connected device can connect.

Cons

  • Education specific features - Taking attendance, "seating charts", more polling options, and more breakout rooms features.
  • Full feature support for Chromebooks - Can't join breakout rooms.
  • Zoom has made it easy for any user to connect no matter their technical acumen.
  • The fact that more people can use it, has lessened the need to travel both on campus and away.
Easy to use and easy to book. The hardware component is key and having a support network ready to help if something doesn't work. Overall Zoom Rooms calendar integration and book-ability make it something that is used across campus on a regular basis. It is growing at a fast pace across campus.
While Zoom doesn't have all the webinar features of Adobe Connect, the reliability and stability of the system and the advanced features make it a very easy choice. Long-term it feels like it will a much easier to support system that users enjoy using and does not cause issues on a frequent basis.
Zoom is well suited for all scenarios where meeting online is needed or required.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
10
Meeting initiation
10
Record meetings / events
7
Desktop sharing
10
Live chat
7
User authentication
10
Participant roles & permissions
5

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