Zoom Review
October 16, 2019

Zoom Review

Asata Puello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms

Overall Satisfaction with Zoom

We use Zoom for daily meetings with remote, international and collaborative teams. As IT personnel, I use Zoom for screen-sharing and remote control. This is especially useful for me when users are working from home and having difficulties connecting to a VPN or certain internal tools.
  • Helpdesk support for administrators.
  • Ease of use.
  • Webinars and educational opportunities.
  • Remote control through screen sharing.
  • Timed recordings would be a great tool. Sometimes I need to initiate a Zoom meeting early in the day. I wish I could set up a 'Start Record' time.
  • Positive: Communication and team-building, even without being in the same physical area.
  • Negative: We sometimes have meetings that continue on and are drawn out with irrelevant information due to the ability to share data and/or sidebars.
I have had a great experience with Zoom Rooms. They allow me to expand my reach and ability to help users to the masses through Zoom room training sessions and meetings.
Skype is not user-friendly and almost tends to feel like a 'buy up app' where I need to pay extra money to have the most basic functions.
Zoom is great for small/remote offices that need to connect to larger sites for collaboration.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10