Zoom Contact Center delivers operational efficiencies
March 21, 2024
Zoom Contact Center delivers operational efficiencies
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoom Contact Center
We have multiple use cases for Zoom Contact Center including sales, marketing, customer service and operations. Each use case has its unique business requirements - ZCC is able to handle all of our requirements. Furthermore, ZCC allowed us to improve the effectiveness and efficiency of our teams.
- Reporting & Analytics
- Skill based routing
- Call Flow Development & Maintenance
- Additional Training Materials
- Reduced Cost
- Increased Operational Efficiency
- Improved Data Analytics
Do you think Zoom Contact Center delivers good value for the price?
Yes
Are you happy with Zoom Contact Center's feature set?
Yes
Did Zoom Contact Center live up to sales and marketing promises?
Yes
Did implementation of Zoom Contact Center go as expected?
Yes
Would you buy Zoom Contact Center again?
Yes