38 Ratings
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Score 6.8 out of 101
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

I believe when creating forms larger in scale, 123contactform would be well suited in terms of flexibility. It allows a creator that's familiar with HTML and inline CSS to manipulate the form to their will, providing them the desired outcome.
No photo available

SurveyGizmo

Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
No photo available

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.1
Survey templates
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8
Themes
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.5

Survey Content

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.6
Changes to live survey
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.9
Question design help
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8
Multiple question types
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.2

Survey Logic

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.1
Response tracking
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.2
Data export
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.4
Standard reports
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.7
Custom reports
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.3
Analytics
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.2

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.3
Access controls
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.3
Compliance
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.2

Survey Distribution

123FormBuilder (formerly 123ContactForm)
SurveyGizmo
8.4
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
9.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
SurveyGizmo
7.8

Pros

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
No photo available
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
No photo available

Cons

  • More question types
  • More fields that are free
Bindesh Rach profile photo
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
No photo available

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.
Justin Kofron profile photo
Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Bindesh Rach profile photo
  • Positive ROI since it saved us over a $100K in survey platform costs while performing the same task
  • There's some down time to get acclimated with the program
No photo available

Screenshots

SurveyGizmo

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

SurveyGizmo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
SurveyGizmo Editions & Modules
SurveyGizmo
Additional Pricing Details