What users are saying about
1CRM vs SalesOutlook
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 60 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
Sales Force Automation

9.3
1CRM
93%

8.7
SalesOutlook
87%
1CRM ranks higher in 7/9 features
1CRM ranks higher in 7/9 features
Customer data management / contact management

9.6
96%
5 Ratings

9.2
92%
5 Ratings
Workflow management

9.6
96%
5 Ratings

8.6
86%
4 Ratings
Territory management

9.3
93%
5 Ratings

9.1
91%
5 Ratings
Opportunity management

9.6
96%
5 Ratings

8.3
83%
4 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

9.2
92%
5 Ratings
Contract management

8.8
88%
5 Ratings

9.0
90%
5 Ratings
Quote & order management

9.6
96%
5 Ratings

8.4
84%
5 Ratings
Interaction tracking

9.6
96%
5 Ratings

7.7
77%
5 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings

8.5
85%
5 Ratings
Customer Service & Support

9.6
1CRM
96%

7.3
SalesOutlook
73%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

7.7
77%
4 Ratings
Call center management

10.0
100%
5 Ratings

6.0
60%
3 Ratings
Help desk management

9.3
93%
4 Ratings

8.3
83%
3 Ratings
Marketing Automation

8.5
1CRM
85%

7.6
SalesOutlook
76%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings

7.7
77%
4 Ratings
Email marketing

8.3
83%
5 Ratings

7.5
75%
3 Ratings
CRM Project Management

9.0
1CRM
90%

7.8
SalesOutlook
78%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings

7.9
79%
5 Ratings
Billing and invoicing management

8.7
87%
5 Ratings

7.4
74%
4 Ratings
Reporting

9.4
94%
5 Ratings

8.0
80%
3 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%

8.0
SalesOutlook
80%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

8.0
80%
4 Ratings
Pipeline visualization

9.4
94%
5 Ratings

8.7
87%
3 Ratings
Customizable reports

9.1
91%
5 Ratings

7.4
74%
4 Ratings
Customization

8.9
1CRM
89%

7.9
SalesOutlook
79%
1CRM ranks higher in 4/4 features
1CRM ranks higher in 4/4 features
Custom fields

9.0
90%
5 Ratings

8.4
84%
3 Ratings
Custom objects

9.3
93%
4 Ratings

6.7
67%
3 Ratings
Scripting environment

8.6
86%
4 Ratings

7.7
77%
3 Ratings
API for custom integration

8.7
87%
4 Ratings

8.7
87%
3 Ratings
Security

9.3
1CRM
93%

8.2
SalesOutlook
82%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

8.3
83%
3 Ratings
Role-based user permissions

9.4
94%
5 Ratings

8.0
80%
3 Ratings
Social CRM

9.1
1CRM
91%

8.3
SalesOutlook
83%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

8.0
80%
4 Ratings
Social engagement

9.2
92%
4 Ratings

8.5
85%
4 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%

7.7
SalesOutlook
77%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings

8.0
80%
4 Ratings
Compensation management

8.6
86%
4 Ratings

7.4
74%
3 Ratings
Platform

7.7
1CRM
77%

6.6
SalesOutlook
66%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

6.6
66%
3 Ratings
Attribute Ratings
- 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

8.7
SalesOutlook
87%
5 Ratings
Usability

9.6
1CRM
96%
4 Ratings

9.0
SalesOutlook
90%
4 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

8.9
SalesOutlook
89%
4 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SalesOutlook
- Tasks generation feature is great
- It is integrated with the outlook email
- Customizable and easy to use.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
SalesOutlook
- More features are required when results are being displayed
- Very less training material is available on internet
- More options are required in chart/diagram features for better presentation
International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—SalesOutlook
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
SalesOutlook
SalesOutlook 9.0
Based on 4 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Senior Customer Success Manager, Enterprise 1
Synopsys IncInformation Technology & Services, 10,001+ employees
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
SalesOutlook
SalesOutlook 8.9
Based on 4 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses

Verified User
Account Manager in Sales
Legal Services Company, 11-50 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SalesOutlook
- Features to connects well with my other programs
- Ease to put my contacts in and get organized.
- We can easily navigate and customize our organizations need.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees