What users are saying about
37 Ratings
32 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

It is good for situations where you are emailing with clients about pertinent information that needs to be included in the SalesForce account for that client. It is much easier than having to copy and paste. It is not as appropriate for attachments because you cannot attach PDFs etc., to the SalesForce account page from Outlook.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
SalesOutlook
7.0
Customer data management / contact management
1CRM
9.0
SalesOutlook
7.0
Workflow management
1CRM
9.0
SalesOutlook
7.0
Territory management
1CRM
9.0
SalesOutlook
5.0
Opportunity management
1CRM
10.0
SalesOutlook
5.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
SalesOutlook
9.0
Contract management
1CRM
7.0
SalesOutlook
9.0
Quote & order management
1CRM
10.0
SalesOutlook
5.0
Interaction tracking
1CRM
9.0
SalesOutlook
9.0
Channel / partner relationship management
1CRM
9.0
SalesOutlook
7.0

Customer Service & Support

1CRM
9.3
SalesOutlook
8.0
Case management
1CRM
10.0
SalesOutlook
8.0
Call center management
1CRM
9.0
SalesOutlook
Help desk management
1CRM
9.0
SalesOutlook

Marketing Automation

1CRM
10.0
SalesOutlook
5.5
Lead management
1CRM
10.0
SalesOutlook
5.0
Email marketing
1CRM
10.0
SalesOutlook
6.0

CRM Project Management

1CRM
9.7
SalesOutlook
9.0
Task management
1CRM
9.0
SalesOutlook
9.0
Billing and invoicing management
1CRM
10.0
SalesOutlook
Reporting
1CRM
10.0
SalesOutlook

CRM Reporting & Analytics

1CRM
9.0
SalesOutlook
Forecasting
1CRM
8.0
SalesOutlook
Pipeline visualization
1CRM
9.0
SalesOutlook
Customizable reports
1CRM
10.0
SalesOutlook

Customization

1CRM
8.5
SalesOutlook
Custom fields
1CRM
8.0
SalesOutlook
Custom objects
1CRM
8.0
SalesOutlook
Scripting environment
1CRM
9.0
SalesOutlook
API for custom integration
1CRM
9.0
SalesOutlook

Security

1CRM
8.5
SalesOutlook
Single sign-on capability
1CRM
8.0
SalesOutlook
Role-based user permissions
1CRM
9.0
SalesOutlook

Social CRM

1CRM
7.5
SalesOutlook
Social data
1CRM
7.0
SalesOutlook
Social engagement
1CRM
8.0
SalesOutlook

Integrations with 3rd-party Software

1CRM
9.5
SalesOutlook
6.0
Marketing automation
1CRM
9.0
SalesOutlook
6.0
Compensation management
1CRM
10.0
SalesOutlook

Platform

1CRM
9.0
SalesOutlook
Mobile access
1CRM
9.0
SalesOutlook

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Add comparison