What users are saying about
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Feature Set Ratings
- 1CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
Sales Force Automation
1CRM ranks higher in 7/9 features
Customer data management / contact management
Workflow management
Territory management
Opportunity management
Integration with email client (e.g., Outlook or Gmail)
Contract management
Quote & order management
Interaction tracking
Channel / partner relationship management
Customer Service & Support
1CRM ranks higher in 3/3 features
Case management
Call center management
Help desk management
Marketing Automation
1CRM ranks higher in 2/2 features
Lead management
Email marketing
CRM Project Management
1CRM ranks higher in 3/3 features
Task management
Billing and invoicing management
Reporting
CRM Reporting & Analytics
1CRM ranks higher in 3/3 features
Forecasting
Pipeline visualization
Customizable reports
Customization
1CRM ranks higher in 4/4 features
Custom fields
Custom objects
Scripting environment
API for custom integration
Security
1CRM ranks higher in 2/2 features
Single sign-on capability
Role-based user permissions
Social CRM
1CRM ranks higher in 2/2 features
Social data
Social engagement
Integrations with 3rd-party Software
1CRM ranks higher in 2/2 features
Marketing automation
Compensation management
Platform
1CRM ranks higher in 1/1 features
Mobile access
Attribute Ratings
- 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
