What users are saying about

1ShoppingCart

23 Ratings

Salesforce Commerce Cloud

Top Rated
87 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Salesforce Commerce Cloud

Top Rated
87 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Salesforce Commerce Cloud

-There are only minimal problems with data load if there is any retailer has more than hundreds of thousands of sku's in their business. This also puts a limitation on the data maintenance end.-Key based security encryptions and decryption are not there at this point of time.
No photo available

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Salesforce Commerce Cloud
7.4
Product catalog & listings
1ShoppingCart
7.5
Salesforce Commerce Cloud
6.9
Product management
1ShoppingCart
8.0
Salesforce Commerce Cloud
7.7
Bulk product upload
1ShoppingCart
9.0
Salesforce Commerce Cloud
8.1
Branding
1ShoppingCart
7.5
Salesforce Commerce Cloud
7.8
Mobile storefront
1ShoppingCart
9.0
Salesforce Commerce Cloud
7.4
Product variations
1ShoppingCart
9.0
Salesforce Commerce Cloud
7.1
Website integration
1ShoppingCart
7.0
Salesforce Commerce Cloud
8.5
Visual customization
1ShoppingCart
7.0
Salesforce Commerce Cloud
6.8
CMS
1ShoppingCart
7.0
Salesforce Commerce Cloud
6.0

Online Shopping Cart

1ShoppingCart
8.0
Salesforce Commerce Cloud
6.3
Abandoned cart recovery
1ShoppingCart
9.0
Salesforce Commerce Cloud
6.2
Checkout user experience
1ShoppingCart
7.0
Salesforce Commerce Cloud
6.5

Online Payment System

1ShoppingCart
7.5
Salesforce Commerce Cloud
7.2
eCommerce security
1ShoppingCart
7.5
Salesforce Commerce Cloud
7.2

eCommerce Marketing

1ShoppingCart
7.5
Salesforce Commerce Cloud
7.2
Promotions & discounts
1ShoppingCart
8.0
Salesforce Commerce Cloud
6.5
Personalized recommendations
1ShoppingCart
7.5
Salesforce Commerce Cloud
7.4
SEO
1ShoppingCart
7.0
Salesforce Commerce Cloud
7.6

eCommerce Business Management

1ShoppingCart
9.0
Salesforce Commerce Cloud
7.2
Multi-site management
1ShoppingCart
9.0
Salesforce Commerce Cloud
7.7
Order processing
1ShoppingCart
9.0
Salesforce Commerce Cloud
7.0
Inventory management
1ShoppingCart
9.0
Salesforce Commerce Cloud
7.6
Shipping
1ShoppingCart
9.0
Salesforce Commerce Cloud
6.9
Custom functionality
1ShoppingCart
9.0
Salesforce Commerce Cloud
6.9

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Promotions: ability to easily develop and schedule promotions in a variety of structures including source codes, promo codes, thresholds.
  • Customer groups - change content and promotional offers based on a customer group like an employee, someone of another organization etc.
Bill Saffold profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • Middleware - would be great to have an all in one solution that incorporates an order management solution.
  • CMS - would be nice to have a content managment solution native to the platform so you didn't have to use a front end developer to put up EVERY banner - maybe you could identify certain content slots that can be edited and changed on the fly by a brand team
  • Speed - in the staging environment the sites run VERY slow. the interface to work in (business manager) is also VERY slow.
Bill Saffold profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Salesforce Commerce Cloud7.8
Based on 10 answers
I am very likely to renew my use of Demandware as I have personally used it for over 5 site launches for big retail brands and in every case, we have seen positive performance in terms of traffic, engagement, and revenue.
No photo available

Usability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Overall it's going great. Hoping it can reach very good heights soon.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
We have only had one instance where the platform went down in the time we have been using it.
Jeremiah Graham, MBA profile photo

Support

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud9.0
Based on 3 answers
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
Peter Kowalczyk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 1 answer
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Jeremiah Graham, MBA profile photo

Implementation

No score
No answers yet
No answers on this topic
Salesforce Commerce Cloud8.0
Based on 2 answers
Implementation went fairly smoothly.
Jeremiah Graham, MBA profile photo

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
This is the first time I have had experience with a platform like this, so I do not have sufficient experience to compare Demandware to anything
Kevin Daniele profile photo

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • I believe that with the team that we have in place, that we are able to work within the nuances of what Demandware presents, and it has allowed us to definitely improve our product merchandising plan. It has also given us some tools that allow our sales agents to provide the best customer service.
Kevin Daniele profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details