[24]7 Assist vs. Playvox
[24]7 Assist vs. Playvox
Product | Rating | Most Used By | Product Summary | Starting Price |
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[24]7 Assist | N/A | [24]7 Assist call center agent to best serve customers across digital and voice engagements. Assist includes three options: Digital Assist Assist Widget for CRM Active Share Digital Assist is a unified, AI-powered agent console for messaging apps and chat interactions. Assist Widget for CRM provides native and custom connectors to embed Digital Assist into your customer relationship management (CRM) and enterprise systems for a holistic view of… | N/A | |
Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A |
[24]7 Assist | Playvox | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
[24]7 Assist | Playvox | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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[24]7 Assist | Playvox | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 8.9 out of 10 | Zoom Contact Center Score 8.9 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
[24]7 Assist | Playvox | |
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Likelihood to Recommend | 9.0 (1 ratings) | 2.4 (194 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (6 ratings) |
Usability | - (0 ratings) | 2.0 (5 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 3.8 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.5 (2 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 6.4 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.1 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
[24]7 Assist | Playvox | |
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Likelihood to Recommend | ![]() [24]7.ai
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Pros | ![]() [24]7.ai
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Cons | ![]() [24]7.ai
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Likelihood to Renew | ![]() [24]7.ai No answers on this topic | Playvox
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Usability | ![]() [24]7.ai No answers on this topic | Playvox
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Reliability and Availability | ![]() [24]7.ai No answers on this topic | Playvox
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Performance | ![]() [24]7.ai No answers on this topic | Playvox
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Support Rating | ![]() [24]7.ai No answers on this topic | Playvox
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Implementation Rating | ![]() [24]7.ai No answers on this topic | Playvox
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Alternatives Considered | ![]() [24]7.ai
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Scalability | ![]() [24]7.ai No answers on this topic | Playvox
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Return on Investment | ![]() [24]7.ai
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ScreenShots | Playvox Screenshots |