What users are saying about

Cision PR

82 Ratings

24-7 Press Release

6 Ratings
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Score 6.5 out of 101

Cision PR

82 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

24-7 Press Release

Well suited for increasing digital presence for traditional and online businesses or brands. Can't think of any situation where smart use of 24-7 Press Release isn't relevant.
Teri Thompson profile photo

Cision PR

The best part of the Cision software is the frequently updated media contact information. It also has a decent ability to pull articles from sources far and wide. If you're looking for an always updated directory, this is great. If you're looking for perfection in article/media monitoring retrieval, this may not be the best product. But it does provide a large amount of useable information, providing a general idea (if not better) on what information is being picked up and circulated, and where.
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Pros

  • Increases search engine optimization.
  • Builds awareness.
  • Bumps up social media engagement.
Teri Thompson profile photo
  • Sources reporters contact information
  • Sources relevant information for publications (i.e. circulation, contact information, masthead, etc.)
  • Filter reporters based on previous coverage areas, location, etc.
  • Search funtionality
  • Media list building
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Cons

  • More detailed reporting.
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  • The contact information isn't always accurate or up to date.
  • There are many contacts in Cision who aren't traditional reporters, whether they are bloggers or sponsorship contacts.
  • The search and list-building functions can be hard to use.
Anna Swenson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Cision PR8.1
Based on 5 answers
For all of the reasons I had mentioned before, I haven't found a product that surpasses what they offer. I will maintain renewing with them for a few years and then reexamine the market to see if any new competitors arise. Until then, I have no reason to leave them for someone else.
Kyle Burt profile photo

Usability

No score
No answers yet
No answers on this topic
Cision PR8.0
Based on 1 answer
It's improved a lot. I used a much earlier version of Cision several years ago -- before I switched to Vocus and then moved back to Cision this past September. By the time I came back to Cision, the user interface has been simplifed and the product has become much more user-friendly.
Susan Tull profile photo

Performance

No score
No answers yet
No answers on this topic
Cision PR8.0
Based on 1 answer
Generally, Cision performs well day to day, but it's got some annoying bugs that slow down usage/require user workarounds which is inefficient. More seriously, a few months ago, as a result of a major system upgrade, certain critical functionality was not working and I was unable to use the service for more than a day when I had time-sensitive work to execute
Susan Tull profile photo

Support

No score
No answers yet
No answers on this topic
Cision PR7.0
Based on 2 answers
While I think the support is decent; there is room for improvement. Typically the time lapse from problem to solution is 3-5 days. It would be better if this could be shortened to 1-2 days or 24 hours.
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Implementation

No score
No answers yet
No answers on this topic
Cision PR10.0
Based on 1 answer
There is no implementation at the customer's end so this doesn't really apply to my instance of Cision (possibly to all instances of it).
Susan Tull profile photo

Alternatives Considered

Affordable. Easy to use. Effective.
Teri Thompson profile photo
I used Gorkana before it was bought by Cision. It was much better then. Response Source was far better. I've used much better media monitoring services.
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Return on Investment

  • Positive awareness building on a global scale.
  • Increased attendance to a benefit for a university.
  • Built awareness for a non-profit event for teens at risk.
Teri Thompson profile photo
  • Cision has been directly involved in helping secure numerous publicity hits, providing free exposure for our clients and company
  • Cision has proven that the contact information it offers allows for a return on investment that outweighs the cost of the service
  • Cision's categorical searches have allowed our company to properly target the most influential media and thus efficiently use our time
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Pricing Details

24-7 Press Release

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Cision PR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details