360 SMS App vs. Freshchat
360 SMS App vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
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360 SMS App | N/A | 360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it. | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
360 SMS App | Freshchat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
360 SMS App | Freshchat | ||||||||||||
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Chat Analytics and Reports |
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360 SMS App | Freshchat | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
360 SMS App | Freshchat | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
360 SMS App | Freshchat | |
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Likelihood to Recommend | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Pros | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Cons | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Likelihood to Renew | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Usability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Support Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Implementation Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Alternatives Considered | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
Return on Investment | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Freshworks Inc |
ScreenShots | 360 SMS App Screenshots |