What users are saying about

3dcart

5 Ratings

Kooomo

4 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

Kooomo

4 Ratings
Score 9.6 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.

Feature Rating Comparison

Online Storefront

3dcart
7.0
Kooomo
9.1
Product catalog & listings
3dcart
8.0
Kooomo
9.4
Product management
3dcart
8.0
Kooomo
9.4
Branding
3dcart
6.0
Kooomo
8.8
Mobile storefront
3dcart
6.0
Kooomo
8.8
Product variations
3dcart
8.0
Kooomo
9.2
Website integration
3dcart
7.0
Kooomo
Visual customization
3dcart
6.0
Kooomo
9.2
Bulk product upload
3dcart
Kooomo
9.0
CMS
3dcart
Kooomo
8.9

Online Shopping Cart

3dcart
9.0
Kooomo
9.0
Checkout user experience
3dcart
9.0
Kooomo
9.2
Abandoned cart recovery
3dcart
Kooomo
8.8

Online Payment System

3dcart
8.0
Kooomo
9.4
eCommerce security
3dcart
8.0
Kooomo
9.4

eCommerce Marketing

3dcart
7.5
Kooomo
8.8
Promotions & discounts
3dcart
10.0
Kooomo
9.4
SEO
3dcart
5.0
Kooomo
8.7
Personalized recommendations
3dcart
Kooomo
8.3

eCommerce Business Management

3dcart
8.0
Kooomo
8.3
Custom functionality
3dcart
8.0
Kooomo
7.8
Multi-site management
3dcart
Kooomo
6.4
Order processing
3dcart
Kooomo
9.4
Inventory management
3dcart
Kooomo
8.5
Shipping
3dcart
Kooomo
9.4

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Time to market
  • Layout flexibility
  • Integration with Amazon and eBay
  • 1 click integrations
  • Background features

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • There is always room for improvement, most are solved with its seamless upgrades in the cloud.

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
No answers on this topic

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
3dcart Editions & Modules
3dcart
Additional Pricing Details

Kooomo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*
1.  per installation
Kooomo Editions & Modules
Kooomo
Edition
Marketplace connector
$5,5001
Standard Storefront (all features + Marketplace)
$22,0001
1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.