What users are saying about
14 Ratings
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Score 8.2 out of 101
6 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Abacus

Abacus is great for smaller companies that need to automate expense management. It is a very user-friendly system that makes it easy for all employees to understand without any training. We have heard of issues with their AMEX program. Companies that have tens or hundreds of corporate AMEX cards should likely explore other options
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Coupa Expense Management

Coupa Expense is an amazing tool for any multi-state organization or business that has employees who constantly travel. I would recommend it for pretty much any business in any industry where you are looking to cut down on the time it takes for an expense report to be submitted, approved, and paid. It may not be the best product if you want to continue to waste paper, frustrate your employees by offering reimbursement weeks after they submit, or fail your audit because you are missing necessary approvals or are missing paper receipts.
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Pros

Abacus

  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
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Coupa Expense Management

  • User-friendly.
  • Fast and efficient.
  • Customer support is awesome!
Whitley Lovelace profile photo

Cons

Abacus

  • Level of Detail: Data does not hit the end user in Sage Intacct ...it shows up as one accounts payable entry as "ABACUS." We would like it to hit the employee level for audit purposes
  • Customer Service does not allow phone calls. Only email
  • Corporate AMEX sync has experienced issues with syncing data properly and timely
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Coupa Expense Management

  • I wish within the invoice settings it would allow you to code multiple items at a time.
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Alternatives Considered

Abacus

We originally migrated from SAP Concur. We made the decision to switch to Abacus because Concur does not sync directly with Sage Intacct and it was less expensive. Expensify seems to be what most companies recommend, however, it was out of our price range
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Coupa Expense Management

Coupa is way better then the both of them. Especially Concur, as they pretty much have the same functions. Coupa is just way faster and more updated that Concur, and their Customer Service is way better than Concur.
Whitley Lovelace profile photo

Return on Investment

Abacus

  • Abacus has reduced the time spent digging through expense reports on a monthly basis. Expenses flow through on a daily basis and both users and management are happy
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Coupa Expense Management

  • Positive impact is streamlining our processes
  • Positive impact is easy to pull data
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Screenshots

Coupa Expense Management

Pricing Details

Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Abacus Editions & Modules

Edition
Abacus$51
  1. Per User per Month
Additional Pricing Details

Coupa Expense Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Coupa Expense Management Editions & Modules

Additional Pricing Details

Add comparison