What users are saying about
12 Ratings
18 Ratings
12 Ratings
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Score 6.2 out of 101
18 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

MeisterTask

MeisterTask is just like Trello but sexier.Suitable to manage projects either personal or professional in a very agile way.It is very useful to manage team projects with internal teams or external suppliers or even managing projects with clients.I use it to manage tickets with suppliers and avoid emails going back and forward.
Mario Pires profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
MeisterTask
8.6
Task Management
Accelo
5.0
MeisterTask
10.0
Resource Management
Accelo
5.5
MeisterTask
Gantt Charts
Accelo
6.0
MeisterTask
Scheduling
Accelo
5.0
MeisterTask
Workflow Automation
Accelo
5.0
MeisterTask
4.3
Team Collaboration
Accelo
4.3
MeisterTask
8.9
Support for Agile Methodology
Accelo
3.7
MeisterTask
9.6
Support for Waterfall Methodology
Accelo
5.0
MeisterTask
Email integration
Accelo
7.4
MeisterTask
8.6
Mobile Access
Accelo
4.5
MeisterTask
9.8
Timesheet Tracking
Accelo
7.1
MeisterTask
9.1
Change request and Case Management
Accelo
5.1
MeisterTask
Budget and Expense Management
Accelo
5.1
MeisterTask

Professional Services Automation

Accelo
4.7
MeisterTask
Quotes/estimates
Accelo
3.5
MeisterTask
Invoicing
Accelo
4.1
MeisterTask
Project & financial reporting
Accelo
5.1
MeisterTask
Integration with accounting software
Accelo
6.1
MeisterTask

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • Both the iOS and Android app were GREAT from the beginning. Also you can easily open a mind map in the iOS app from the task app. AND it works off line - so far I have not had an issue with re-syncing.
  • Built in time tracking. I only use this for myself, not for tracking how other people work - it gives me a concrete idea of my own productivity. (Mobile and Online sync in real time.)
  • It is really fun to use! I know this sounds simple, but the bright and colourful design of this app makes it fun and positive to use! It is at the opposite end of the path to some 'dark corporate' UXs.
Bernie J Mitchell profile photo

Cons

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo
  • It only "talks to" to Slack and MS 365 - Of course there is a Zapier connector - but I'd like to be able to easily move tasks out of here to other programs like trello that I use with other teams.
  • A full view calendar would be very welcome!
Bernie J Mitchell profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
From my perspective, MeisterTask's unique value comes from its deep connection with MindMeister (mind mapping tool) starting with this and then being able instantly to sync the map into a Kanban/scrum type board. I am a very heavy Trello user and most of my work is held in Trello - both tools are exceptional. Trello has the edge because more people use it, MeisterTask has the edge because of the mind mapping thing. Personally, I find it hard to 'think' or 'brainstorm' in Trello - it works better for me keeping focused. I used stories on board to 'think' before sending it to Trello and this worked for me too - however I found myself coming back to the mind mapping thing when I needed to grind on a stream of creative consciousness.
Collecting assets or information on a card for a post or email is best in Airboard and then linking to the Meister Task or Trello card.
Trello does have a slight edge here with the pro version as MailChimp, Publicate and Twitter link directly to each card with the power up feature.
Bernie J Mitchell profile photo

Return on Investment

  • Allows our growing team to have more client information and context accessible during client interactions.
Ryan Freeman profile photo
  • Once you have committed to this tool you will save time between ideas and execution. I have not used it with groups of people, however, I know that when a group of people gathers around one app and works with it, things get done.
  • I have saved time in the space between moving ideas from a [map] into here - that saves me hours of navel gazing!
  • Gathering information on one card for one blog, podcast or email newsletter is another key time saver and being able to link to folders and files directly from within the app is heaven!
Bernie J Mitchell profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

MeisterTask

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
MeisterTask Editions & Modules
MeisterTask
Edition
MeisterTask Basic
$0
MeisterTask Pro
$92
2. per user/month
Additional Pricing Details
Discounts are available for education and non-profit organisations