What users are saying about
12 Ratings
5 Ratings
12 Ratings
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Score 6.3 out of 101
5 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Accelo

It is really well suited for organizations that need to have a lot of tools but don't want a bunch of data silos. Our organization uses HubSpot as our CRM so we don't necessarily use the CRM portion of Accelo the way it is designed. Mainly because it isn't as agile as HubSpot from a CRM perspective.
Chris Osterhout profile photo

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Rich Beliveau profile photo

Feature Rating Comparison

Project Management

Accelo
5.6
TaskRay
8.8
Task Management
Accelo
6.0
TaskRay
10.0
Resource Management
Accelo
5.5
TaskRay
7.0
Gantt Charts
Accelo
6.0
TaskRay
9.9
Scheduling
Accelo
5.5
TaskRay
9.9
Workflow Automation
Accelo
6.0
TaskRay
9.0
Team Collaboration
Accelo
4.0
TaskRay
9.0
Support for Agile Methodology
Accelo
3.0
TaskRay
9.0
Support for Waterfall Methodology
Accelo
6.0
TaskRay
10.0
Email integration
Accelo
6.5
TaskRay
9.0
Mobile Access
Accelo
6.0
TaskRay
9.0
Timesheet Tracking
Accelo
7.1
TaskRay
10.0
Change request and Case Management
Accelo
5.1
TaskRay
9.0
Budget and Expense Management
Accelo
5.6
TaskRay
9.0
Document Management
Accelo
TaskRay
3.0

Professional Services Automation

Accelo
4.4
TaskRay
8.5
Quotes/estimates
Accelo
3.5
TaskRay
Invoicing
Accelo
4.1
TaskRay
8.0
Project & financial reporting
Accelo
5.1
TaskRay
9.0
Integration with accounting software
Accelo
5.1
TaskRay
8.5

Pros

  • Retainer Management - I am not sure we could run retainers effectively without it.
  • Hour Logging and Tracking.
  • Customer Email Tracking.
Chris Osterhout profile photo
  • Kanban Board View for moving tasks from stage to stage. Easy to see where work is. Each team has visibility as to what is coming down the pipeline.
  • Great time keeping capabilities with its integration with Salesforce. Know exactly where your staff is spending their time with each project, across all the various tasks being worked.
  • Quickly identify Blockers with shading tasks. Staff would identify these blockers with a quick check mark inside the task details and Project Management would know to step in to assist. Great feature when working through Sprints.
  • Easy to schedule repeatable tasks for each day or week. If you have recurring Sprint Meetings, you can setup the task to recreate itself after it has been closed during its next scheduled interval.
Rich Beliveau profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Leah Sevey profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
TaskRay10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Micah Jones profile photo

Usability

Accelo7.0
Based on 1 answer
No answer on this topic is available.
TaskRay10.0
Based on 1 answer
Easy Easy Easy to use
Micah Jones profile photo

Support

No score
No answers yet
No answers on this topic
TaskRay10.0
Based on 1 answer
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Micah Jones profile photo

Implementation

No score
No answers yet
No answers on this topic
TaskRay10.0
Based on 1 answer
Again, just like the app, the implementation was very easy.
Micah Jones profile photo

Alternatives Considered

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout profile photo
TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. JIRA is a highly used and close favorite with project management. At the end of the day, simplicity for setup and configuration as well as day to day usability went hands down to TaskRay over JIRA.
Rich Beliveau profile photo

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Rich Beliveau profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

TaskRay

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
TaskRay Editions & Modules
TaskRay
Additional Pricing Details