Accelo vs. Pivotal Tracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 8.2 out of 10
Small Businesses (1-50 employees)
Accelo is used by professional service businesses to manage their client work. The cloud-based platform manages client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, and resourcing. With an emphasis on time and money, the client work management platform gives a holistic view of up-to-date business data and financial performance. It presents client communications, activities and work centralized in a single platform, so users know…
$24
per month per user
Pivotal Tracker
Score 7.6 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Pricing
AcceloPivotal Tracker
Editions & Modules
Plus
$24
per month per user / per product
Premium
$39
per month per user / per product
No answers on this topic
Offerings
Pricing Offerings
AcceloPivotal Tracker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAccelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.
More Pricing Information
Features
AcceloPivotal Tracker
Project Management
Comparison of Project Management features of Product A and Product B
Accelo
7.6
6 Ratings
2% above category average
Pivotal Tracker
-
Ratings
Task Management9.26 Ratings00 Ratings
Resource Management8.04 Ratings00 Ratings
Gantt Charts8.02 Ratings00 Ratings
Scheduling6.76 Ratings00 Ratings
Workflow Automation7.55 Ratings00 Ratings
Team Collaboration6.75 Ratings00 Ratings
Support for Agile Methodology7.94 Ratings00 Ratings
Support for Waterfall Methodology4.82 Ratings00 Ratings
Email integration7.26 Ratings00 Ratings
Mobile Access7.95 Ratings00 Ratings
Timesheet Tracking9.25 Ratings00 Ratings
Change request and Case Management7.54 Ratings00 Ratings
Budget and Expense Management8.66 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Accelo
7.8
6 Ratings
6% above category average
Pivotal Tracker
-
Ratings
Quotes/estimates7.65 Ratings00 Ratings
Invoicing8.64 Ratings00 Ratings
Project & financial reporting8.15 Ratings00 Ratings
Integration with accounting software7.04 Ratings00 Ratings
Best Alternatives
AcceloPivotal Tracker
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Craft
Craft
Score 8.9 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AcceloPivotal Tracker
Likelihood to Recommend
8.1
(8 ratings)
8.0
(32 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
Usability
7.0
(1 ratings)
6.0
(1 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(3 ratings)
8.0
(9 ratings)
User Testimonials
AcceloPivotal Tracker
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
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VMware by Broadcom
The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
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Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
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VMware by Broadcom
  • It's great for tracking milestones and reporting team velocity per sprint.
  • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
  • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
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Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
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VMware by Broadcom
  • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
  • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
  • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
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Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
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VMware by Broadcom
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
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Usability
Accelo
No answers on this topic
VMware by Broadcom
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
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Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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VMware by Broadcom
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
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Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
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VMware by Broadcom
We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
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Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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VMware by Broadcom
  • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
  • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
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ScreenShots

Accelo Screenshots

Screenshot of PSA / Platform - Transform the way you manage client workScreenshot of CRM - Communicate, track and engage with leads and clientsScreenshot of Sales - Create, cultivate & convert leads into relationshipsScreenshot of Quotes - Compose, modify & send professional work proposalsScreenshot of Projects - Plan, manage & collaborate on client deliverablesScreenshot of Tickets - Submit, monitor & complete ad-hoc work requests